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01 - Customer Satisfaction
InterStar aims for ultimate customer satisfaction.
We see ourselves as a competent logistics partner who is able to solve any logistics problem or carry out any task efficiently and who is able to implement these tasks reliably.
This means that our employees are always ready to take on the responsibility of fulfilling these goals. |
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02 - Quality Management
InterStar is striving to be the market leader in quality. For this, we exclusively market services that create a competitive advantage for our clients through personalized service, innovative handling and adapting to the continuously changing needs of our clients. |
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03 - Responsible Care
InterStar is a Responsible Care member and actively practices the Responsible Care way of doing business. InterStar is committed to avoiding environmental pollution, and this goes hand in hand with protecting and preserving our natural resources. |
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04 - Our Self-Image
Every employee acts as a service provider for both the customer and the company. Assuming personal responsibility means addressing problems or concerns and striving to solve them so that everyone's best interests are met. Our golden rule in dealing with one another is taking care of each other and taking responsibility for each other. |
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05 - Significance of Employees
At InterStar our employees are our most important asset and we feel we have a special obligation towards them because only dedicated employees acting as entrepreneurs within the company can guarantee the success and the future of our company.
InterStar feels it has a duty to challenge and support each employee according to his or her individual talents and interests. |
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06 - Training
InterStar sees itself as a "learning organization," which invests in its employees at all levels in working towards acquiring a long-lasting advantage in the area of knowledge. In this way, we are able to stay one step ahead of dynamic market developments and be better prepared to meet the growing demands of our clients. |
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07 - Company Autonomy
InterStar is privately held. Our primary goal now and in the future is to retain our autonomy. By promoting independence in thought and action we are ensuring the future success of InterStar, its employees and clients. |
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08 - Our Partners
InterStar partners are seen as integral components in the company's success. Our mutual relations are characterized by fairness, openness and promotion of common interests. |
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09 - Global Presence
InterStar has build a global presence through its worldwide network of offices and dedicated partners with the ability and desire to meet our customers expectations. |
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10 - InterStar is Committed
to being open and responsible when presenting itself to the public. In this way, not only the technical, but also to a large extent the social competencies of the company are developed. |
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11 - Dealing with Competition
InterStar is unreservedly committed to the principles of open competition. The company's competitive behavior is marked by fairness, as well as openness and transparency of mutual relations. |
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12 - Oriented Towards Profit
InterStar is a profit-oriented company. All of our employees are challenged to carry out their work with this in mind. By reinvesting the profits in the company, we are ensuring that our operations and autonomy will be secured for the future. |
